When you invest in a luxury vehicle like a Mercedes-Benz, you expect precision engineering, advanced technology, and most importantly, reliability. Unfortunately, some owners repeatedly return to the dealership for the same unresolved issue. The service department may tell you the vehicle is “fixed,” but the problem reappears days or weeks later.
If your Mercedes-Benz is under warranty and still experiencing the same defect after multiple repair attempts, you may be dealing with more than a mechanical problem—you could be dealing with a lemon under California law. At Shainfeld Law, our Los Angeles lemon law attorneys help frustrated consumers turn repeated dealership runarounds into powerful Lemon Law claims.
Repeat Repairs Aren’t Just Inconvenient—They Can Qualify as Legal Noncompliance
Under California’s Song-Beverly Consumer Warranty Act, better known as the California Lemon Law, a vehicle may be considered a lemon if:
- The manufacturer or its authorized dealer has made multiple attempts to repair a recurring issue, and
- The problem substantially impairs the vehicle’s use, value, or safety, and
- The issue occurred within the manufacturer’s warranty period.
If your dealership continues to return your Mercedes-Benz to you claiming it’s “fixed”—but the same issue keeps coming back—you may meet all of the above criteria. And the law entitles you to relief.
Common Recurring Problems in Mercedes-Benz Vehicles
Some of the most commonly reported unresolved issues in newer Mercedes-Benz models include:
- Transmission hesitation or rough shifting.
- Electrical system failures.
- Infotainment glitches or system resets.
- Engine misfires or stalls.
- Suspension or steering warning lights.
- Check engine lights with no clear solution.
Dealers often attempt software updates, sensor replacements, or minor adjustments, only for the issue to return, leaving you in a frustrating loop of repair visits with no permanent fix.
What You Should Do If the Dealer Keeps Failing to Fix the Problem
If your Mercedes-Benz dealer keeps saying the issue is resolved, but you keep experiencing the same defect, take the following steps to protect your rights:
- Document everything: Keep copies of each repair invoice, noting the problem reported, work performed, and dates of service.
- Track the number of visits: California law doesn’t require a specific number of attempts, but as few as two for a safety defect can trigger Lemon Law protections.
- Note how the issue affects use, safety, or value: Write down how the defect impacts your daily driving, peace of mind, or resale confidence.
- Don’t accept repeated “we couldn’t replicate the issue” answers: Push for written confirmation of diagnostic steps taken.
- Contact our California Lemon Law attorney early: You don’t need to wait until the problem becomes worse—if it’s repeated and unresolved, legal action may already be justified.
How Shainfeld Law Can Help You Resolve the Problem for Good
At Shainfeld Law, we understand the stress and time wasted driving back and forth to the dealership without results. If your Mercedes-Benz has been in for the same repair multiple times with no resolution, our team can help determine whether you qualify for a buyback, vehicle replacement, or cash compensation under California’s Lemon Law.
We handle the entire process for you—from communicating with the manufacturer to pursuing the best possible resolution—and we do it at no cost unless we win.
Call 888-609-2593 or request a free consultation online and let us hold Mercedes-Benz accountable for the luxury performance you paid for—but haven’t received.