Our Fresno metro area lemon law attorney at Shainfeld Law knows that with over four million people calling the San Joaquin Valley home, many of our fellow California residents are often unsure what it takes to file a California’s Lemon Law claim due to the intricate requirements and multiple steps involved in proving their case.

Navigating through the documentation of defects, repair attempts, and communications with the manufacturer can be overwhelming, especially when dealing with technical vehicle issues and legal terminology.

Additionally, understanding the specific criteria, such as what constitutes a “reasonable number” of repair attempts or how to notify the manufacturer properly, adds to the confusion. The potential need for arbitration or legal action further complicates the process, making it appear daunting for those unfamiliar with consumer protection laws. This is why we are here.

When you partner with our experienced lemon law attorney in California, you’re not just getting legal representation. You’re getting a team that has a 99% success rate in pursuing claims with the manufacturer. And the best part? If we’re successful, the manufacturer is responsible for ALL your legal fees. That means you pay nothing out of pocket for your lemon law claim. If we’re not successful, you still pay us nothing.

Here’s what California consumers need to know.

California Lemon Law Process

What Steps Are Involved in Pursuing a Successful California Lemon Law Claim?

The California Lemon Law process involves several steps to ensure that consumers with defective vehicles receive appropriate remedies.

Here’s a detailed overview of the process:

Identify the Problem: Document all issues and defects with your vehicle. Ensure the problems are significant enough to impair its use, value, or safety.

Attempt Repairs: Take your vehicle to an authorized dealership or repair facility. Keep detailed records of each visit, including dates, descriptions of the problem, repair attempts, and any costs incurred.

Typically, the manufacturer is given a reasonable number of attempts to fix the issue, which can vary but often includes:

  • At least two attempts for serious safety defects.
  • Four or more attempts for other substantial defects.
  • If the vehicle is out of service for more than 30 cumulative days due to repairs.

Notify the Manufacturer: If the issue persists after multiple repair attempts, notify the manufacturer in writing, detailing the ongoing problem and repair history. Some manufacturers require this step to be eligible for a Lemon Law claim.

Request a Replacement or Refund: If the manufacturer cannot fix the defect after a reasonable number of attempts, you can formally request a replacement vehicle or a refund. The refund should cover the purchase price, down payment, monthly payments, and incidental expenses like towing and rental cars.

Manufacturer’s Response: The manufacturer will review your request and may offer a settlement, such as a replacement vehicle or a refund. They may also dispute the claim, in which case further action is needed.

File a Complaint or Seek Arbitration: If the manufacturer disputes your claim or offers an unsatisfactory resolution, you can file a complaint with the California Department of Consumer Affairs or seek arbitration. Many manufacturers offer arbitration programs that can provide a faster resolution without going to court.

Legal Action: If arbitration is unsuccessful or not an option, you may need to file a lawsuit under the California Lemon Law. It’s advisable to consult with a Lemon Law attorney who can help you navigate the legal process and improve your chances of a favorable outcome.

Resolution: If successful, you will receive either a replacement vehicle or a refund. The refund typically includes the purchase price, down payment, monthly payments, and incidental expenses, minus a usage fee based on the miles driven before the defect was first reported.

Throughout the process, it is crucial to keep detailed records and documentation of all communications, repairs, and expenses to support your claim. Our Fresno metro area lemon law attorney can provide valuable guidance and protect your rights.

Contact Our Fresno Metro Area Lemon Lawyer for Help Today

Contact our experienced lemon law attorney in San Joaquin Valley at Shainfeld Law, P.C., today by calling 888-609-2593 or request a free consultation online to learn more about your rights as a California consumer and pursue a legal remedy that fits your needs.